The customer will interact with you via email, a tablet, or event text.
In any case, they will see who the request has come from at the top of the form. All they have to do it complete the form, then we'll confirm the login credentials or account info is correct.
In any case, they will see who the request has come from at the top of the form. All they have to do it complete the form, then we'll confirm the login credentials or account info is correct.
Customer Completes the form
Once they submit the portal form, we verify the account information. We want to make sure the credentials they provided actually work!
Once we verify the information. They're all set.
We email them a receipt
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