I don't have an online account. What do I need to auto-register?

We understand that not everyone has an online account with their electric utility. We're developing a way to auto-register accounts with the utility - the only thing a customer needs is one old bill. This is what they'll need. 

Note: This feature is only available for residential PG&E customers right now. 

Once they click on "I don't know my PG&E login information, you'll be prompted for different fields. Enter the first and last name of the account holder. 

In order to auto-register an account, we need the account number and either the phone number or meter number associated with the account. 


The account number in the top, right corner of every page of the bill, but the meter number is on page 3, under Service Information. 

Once you fill in all the fields, you're ready to go!

They can then click submit, and the account will be created.